The front-line Staff are regarded as the most important group and are the ones who declare success. Show people progress don't tell them. Communicate differently to the front-line. Don't leave the HR leaders out. Make sure at whatever level people are at ... they play THEIR role including the CEO. People are moved around more than normally is the case. The change is not done by new people.
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Cormack Consulting
...the business of behaviour!
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