The coaching industry is booming. In the last 10 years it has tripled. Why? Because it works. Coaching is a key strategy to help develop leadership capabilities and increase the performance and productivity of employees. Individuals who are coached see the value in working with coaches to help them achieve challenging goals and gain greater satisfaction in work and life.
How Does Coaching Help?
We have a complex and rapidly changing business environment. Employees at all levels are asked to do more and more with less and less. We are seeing disengagement, people feeling overwhelmed, and stress. They need help navigating the complicated business landscape strategies to deal with what they are facing.
Coaching can help by providing much needed support and strategies for not only surviving, but thriving under these difficult circumstances. It is a personalized process that provides clarity on what success would look like, understanding the obstacles and barriers that get in the way of achieving it, and specific action steps to take that will lead to a positive outcome. Through active listening and powerful questioning, a coach will help the coachee maximize their potential and move toward a preferred future.
What’s Driving the Growth?
86 percent of organizations saw a return on their coaching investment, and 96 percent of those who have been coached said they would repeat the process again. It works. (Association for Talent Development, 2017)
There are many tangible and intangible benefits of coaching that lead to these impressive results. Key tangible benefits include increased productivity and performance, reduced costs, growth in revenue and sales, and higher retention and engagement of employees.
Intangible benefits also enhance the effectiveness of coaching. They include increased confidence of those being coached, improved communication, better relationships with key stakeholders, career advancement, and greater balance between life and work.
It is common to see clients get promoted within a year or less of the coaching engagement. It is truly a win-win.
Why Is It So Powerful?
A good coach who builds trust and rapport with their client can help the coachee get unstuck, shift their thinking, see new possibilities, try different behaviors, and achieve breakthrough results. I use the IGROW model myself. Specifically, coaching is most powerful when the following five factors are present during the coaching process:
Awareness: This is about helping the coachee become aware of the key behaviors that either help or hinder their progress and growth. We can’t change what we’re not aware of, so cultivating awareness in the coachee for how they show up and what they can do differently is crucial.
Alignment: Coaching works best when there is alignment with what the coachee wants to work on and what is significant to the organization. It is also important to have buy-in and involvement from a sponsor such as a direct boss or human resources representative, so there is a common understanding of the focus of the coaching as well as internal support for the process.
Action: Creating clear goals and a written action plan will help provide a road map for achieving the vision for the future. The plan also provides a baseline for the current state, pre-coaching, and indicates progress toward the desired state post-coaching.
Accountability: Coaching by design creates the conditions for the coachee to take responsibility for their growth, and provides built-in accountability because the coach will check in on the progress the coachee made toward agreed-upon action items from the last coaching session.
Acceleration: Due to the clarity of goals, support in overcoming obstacles, alignment on the focus of the coaching, a written action plan, and a committed coach that holds the coachee accountable, the pace in which a coachee achieves results is often significantly accelerated. Oftentimes, challenges that a leader has faced for many months or even years that they have been unable to address on their own become resolved much quicker and with better results when a coach is involved. This is the power of coaching in action.
Comentarios